Our extensive experience allows us to offer you tailored solutions. Over the years, our close and personalized approach to each client has been key to achieving outstanding results and building long-lasting relationships based on trust. Learn about our history and how we can work together.
At Propack, our daily work is based on four core values that guide each of our actions and define our relationship with you. These pillars are not just principles; they are the promise of how we work and the commitment we make to be your strategic partner. Discover the pillars that make Propack your best choice:
Agility in customer service is essential in today's world, where time is vital to the success of any business. ProPack is committed to providing fast and efficient service, ensuring immediate responses to inquiries and a streamlined order management process. This speed not only improves the customer experience but also minimizes potential delays in their operations, providing a sense of reliability and constant commitment.
ProPack understands that each client has unique needs. Therefore, we offer a wide range of solutions tailored to different needs and sectors. This flexible approach ensures that clients feel they are receiving tailored service, increasing their confidence in our ability to address their specific requirements. Having a variety of options gives clients more confidence in choosing a solution that truly meets their expectations.
Personalized service is a key aspect of customer relationships. At ProPack, each interaction is handled individually, listening carefully to each customer's needs and concerns. Our team is trained to offer personalized recommendations and expert advice, demonstrating our commitment to their success. This type of service not only creates a bond of trust but also ensures that the customer feels valued and understood.
ProPack stands out for its confidence in the quality of its solutions. We offer a money-back guarantee on compatible products, eliminating risk for the customer. This policy demonstrates our confidence that our products will meet their expectations and needs. Knowing they can count on solid support, potential customers feel more comfortable and confident in their purchasing decision, which increases their chances of closing.
Propack is led by Jorge Vento, a strategic leader with more than 15 years of experience driving market expansion in Latin America, the United States, and Europe. His vision and ability to develop innovative strategies have been instrumental in the growth and positioning of several companies as leaders in their respective sectors.
Jorge’s career is characterized by a solid track record of revenue growth, with increases ranging from 16% to 53%. His expertise includes developing efficient distribution networks and building high-performance teams, always focused on achieving established objectives. Beyond the numbers, Jorge stands out for his ability to build long-lasting, trusting relationships with clients.
His approach centers on deeply understanding each company’s needs to present clear and compelling solutions and benefits. By working with Jorge, our clients can expect the creation of mutually beneficial scenarios that maximize value and ensure opportunities for continued growth. His leadership is a fundamental pillar of Propack’s success and an added value for each of our business partners.
Ana Capote is a sales and marketing professional with a solid seven-year track record in the industry. Ana brings a global perspective and a strong ability to adapt to diverse markets.
With a background in marketing and extensive experience in customer service, Ana stands out for her proactivity and commitment to providing effective solutions to each client’s needs. Her focus is on building long-lasting relationships based on trust and open communication.
Ana is an enthusiastic and dedicated individual, always willing to go above and beyond to exceed expectations. Her warmth and professionalism make her a valuable asset to our team and an excellent representative of Propack to our clients.
