Effective Date: Privacy policies were last updated on May 8, 2025

1. Introduction

Propack International Supply, Inc. (hereinafter “Propack” or “we”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website (https://propackintl.com/) or interact with our services.

2. Information We Collect

We collect the following categories of personal data:

• Identification and Contact Information: Full name, telephone number (if provided), address, email address, company information.
• Technical Data: IP address, demographic data (which may be inferred or provided), navigational data (pages visited, length of visit, etc.).

3. How We Collect Your Information

We collect your personal information through the following methods:

• Direct Interactions: Through contact forms on our website and direct chats via WhatsApp.
• Analytics Tools: We use Google Analytics to analyze the use of our website. Google Analytics may collect information about your IP address, browser type, pages visited, etc. We recommend reviewing Google’s privacy policy for more details on how they handle data.
• Cookie Consent Management: We use Complianz to manage consent for cookies and other tracking technologies.
• Google Tag Manager: We use Google Tag Manager to manage tracking tags on our website.

4. Use of Your Personal Information

We use your personal information for the following purposes:

• Website Analytics and Optimization: To analyze website usage data (with the help of Google Analytics) and optimize our content and user experience. This does not include the data collected by Google through Analytics and Tag Manager, which are governed by their own policies.
• Marketing and Communication: To contact you in the future via email or telephone with relevant information about our products, services, and offers (if you have given your consent to do so or if we have a legitimate interest to do so, in accordance with applicable law).
• Customer Contact: To respond to your inquiries, requests for information, and provide you with support.

5. Sharing Your Personal Information

We may share your personal information with the following third parties:

• Analytics Service Providers: Google Analytics (for website analytics).
• Communications and CRM Platforms: Constant Contact (for contact management and sending communications).
• Tag Management Providers: Google Tag Manager (for managing tracking tools).

6. International Data Transfers

Propack operates in the United States and Latin America, including Peru, Costa Rica, Panama, the Dominican Republic, and Chile. When you use our services, your personal information may be transferred to and processed in these countries. Currently, we do not have specific contractual clauses governing these transfers. We are committed to ensuring that such transfers are carried out in accordance with applicable data protection laws and will take the necessary measures to protect your personal information.

7. Your Data Protection Rights

You have certain rights regarding your personal data, which may vary depending on the laws applicable in your jurisdiction (CCPA/CPRA in California, LGPD in Brazil). These rights may include:

• The right to access your personal data.
• The right to rectify inaccurate or incomplete personal data.
• The right to request the deletion of your personal data.
• The right to object to the processing of your personal data.
• The right to request portability of your personal data.
• The right to withdraw your consent at any time (where processing is based on consent).

To exercise these rights, you can send a request to our email address: info@propackintl.com. We will respond to your request in accordance with applicable law.

8. Security of Your Personal Data

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of SSL (Secure Socket Layer) encryption to protect data transmission between your browser and our website.

9. Retention of Your Personal Data

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with any legal, accounting, or reporting obligations. Personal data is generally retained for 365 days. We may retain certain personal data for longer periods if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

10. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies. You can learn more about the cookies we use and how to manage them in our Cookie Policies.

11. Children’s Privacy

Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children without verifiable consent from their parents or legal guardians. If we discover that we have collected personal information from a child without such consent, we will take steps to delete it from our systems.

12. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our information practices. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

13. Contact

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us at:

Jorge Vento
info@propackintl.com
6550 N Wickham Rd STE 1, Melbourne, FL 32940, United States